Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)Īccept the EULA ( I accept), then click on Scan Please use 'Copy to Clipboard, then Right click to your reply > select 'Paste' that will copy the log to your reply…ĭownload AdwCleaner by Malwarebytes onto your Desktop. Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend 'Desktop' then attach to reply To get the log from Malwarebytes do the following:Ĭlick on the Report tab > from main interface.ĭouble click on the Scan log which shows the Date and time of the scan just performed.Ĭlick Export > From export you have two options:Ĭopy to Clipboard - if seleted right click to your reply and select 'Paste' log will be pasted to your reply

When the scan completes quarantine any found entries. Go back to 'DashBoard' select the Blue 'Scan Now' tab. Scroll down to 'Scan Options' ensure Scan for Rootkits and Scan within Archives are both on. Open Malwarebytes, select > 'settings' > 'protection tab' When the install completes or Malwarebytes is already installed do the following: If necessary select the Blue Help tab for video instructions.

If you do not have Malwarebytes installed do the following:ĭownload Malwarebytes version 3 from the following link:ĭouble click on the installer and follow the prompts. Hello Alyssa3 and welcome to Malwarebytes,

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